ATAM is committed to providing customer satisfaction - constantly delighting our customers by exceeding their expectations in all aspects of our relationship.
We ensure that we comply with appropriate requirements – whether statutory, regulatory or customer specified
This commitment requires us:
• To be professional, fair and proactive customers of our chosen suppliers
• To be at the forefront of developments in means of selecting future customers including leading the groups of which we are members
• To be good neighbours, locally and environmentally, by ensuring that everything we do creates no harm and by striving to improve our processes
• To continually strive to improve our service by working closely with both customers and suppliers to ensure that supplies are available on time and right first time.
• The Management of the company establish business objectives which support the implementation of this policy.
• These objectives are regularly reviewed and revised as necessary with the aim of continual improvement.